Citizen Charter

CITIZEN’S CHARTER FOR NIPHTR

VISION : To be a centre of excellence globally for training and research in the field of public health

MISSION : To develop competent workforce for public health services through teaching, training, and research in the relevant fields on a regular basis. To develop model centres for health services to community, ensuring universal coverage for primary health care.

LOCATION :
1) National Institute of Public Health Training and Research,
332, S.V.P. Road, Khetwadi, Mumbai - 400 004, Maharashtra, India
2) National Institute of Public Health Training and Research,
Plot No 6 & 6A, Sector 18, Khanda Colony, New Panvel, Raigad, Maharashtra, India
Office Timings : Monday to Friday (excluding holidays): 9.00 AM to 5.30 PM or 9.30 AM to 6 PM

SERVICES PROVIDED

1. Teaching

National Institute of Public Health Training and Research conducting courses as per the curriculum by the respective universities

Name of the Course Duration
DHPE 1 Year
PGDCHC 1 Year
* MPH 2 Year
* PGDHM 1 Year

Skill Development Programmes

Skill development training are conducted based on the curriculum approved by Ministry of Health and Family welfare.

Name of the Training Duration
SHI 1 Year
*DIABETES EDUCATOR 3 Months
FIRST RESPONDER 4 Days
GDA 6 Months
HHA 3 Months

2. Training

NIPHTR conducts training activities keeping in pace with the changing scenario globally and at National level. It also conducts training as per the requirements for different national health programmes.

*approval under consideration

3. Patient Care

National Institute of Public Health Training and Research clinic provides medical care to the nearby community. Clinic in charge is responsible for ensuring the delivery of services.

Timing of NIPHTR Clinic

Monday to Friday (excluding holidays): 10.30 am to 1 pm & 2 pm to 4 pm

Standards of Services

NIPHTR provides quality of services on the minimum assured services set by Indian public health standards (IPHS)

Services Available

Services Days Timings Campus User Charges
General outpatient services Monday to Friday (excluding holidays) 10.30 am to 1 pm & 2 pm to 4 pm Panvel (Clinic) & Khetwadi (at the ground floor) Nil
MCH clinic All Mondays 10 Am to 1 pm 10 Am to 1 pm Panvel Nil
Pharmacy Monday to Friday (excluding holidays) 10.30 am to 1 pm & 2 pm to 4 pm Panvel & Khetwadi Nil
Laboratory services Monday, Tuesday and Thursday 10.30 am to 1 pm & 2 pm to 4 pm Panvel Nil
Wednesday and Friday 10.30 am to 1 pm & 2 pm to 4 pm Khetwadi Nil
Family welfare services Monday to Friday (excluding holidays) 10.30 am to 1 pm & 2 pm to 4 pm Panvel & Khetwadi Nil
Yellow fever vaccination for international travellers Monday 2 pm-4 pm Khetwadi Rs-300/person (As per GOI directive)
Tuesday 2 pm-4 pm Panvel
Enquiries and information : Ph: +91.22.23881724 / 2389316
Email : director[dot]fwtrc[at]nic[dot]in
LIST OF PATHOLOGICAL TESTS CONDUCTED: As per the IPHS for Primary health centres (for OPD patients only)
Hematology Biochemistry Serology Other Tests
  • Hemoglobin
  • Total count
  • Differential count
  • ESR
  • Malarial parasite -Rapid test
  • Blood grouping and typing
  • Blood sugar
  • RA Factor
  • CRP
  • Widal Test
  • RPR
  • Urine Routine
  • Dengue Rapid Test
  • Urine Pregnancy Test

4. Research : NIPHTR conduct research activities related to public health

5. Outreach activities : Outreach activities regarding public health being conducted by the Institute areas under RHTC Ajivali and UHTC Girgaon, Mumbai.

There will be occasions when our services will not meet your expectations.
Whom to contact if dissatisfied:
Complaints and Grievances : Grievance Officer, NIPHTR, Mumbai,
+91.22.23862736, +91.22.23881724/23893165
Your Responsibilities :
  • Please try to appreciate the various constraints under which the institute is functioning.
  • Please help us in keeping the institute campus neat and clean.
  • NIPHTR is a “No smoking zone”. Patients and their attendants and students are strictly prohibited from smoking in the campus
  • Silence is essential inside the institute campus.
  • Please use the facilities of this institute with care.
  • Beware of Touts.
  • Please refrain from demanding undue favours from the Staff and officials
  • Please provide useful feedback and constructive suggestions.
Other details can be obtained from our website: https://www.niphtr.mohfw.gov.in

Right to Information (RTI)

Right to Information (RTI) is an Act of the Indian Parliament enforced from the year 2005, under which any citizen of India may request information from a "public authority" (a body of Government or instrumentality of State). The public authority is required to reply to this request expeditiously or within 30 days. The Act also requires all public authorities to computerize their records for widespread dissemination so that the citizens require minimum recourse to request for information formally. This Act, aiming to promote the transparency and accountability of public authority operations, facilitates citizens to access required information under the control of public authorities. For requesting information, an application must be written to the State Public Information Officer. This application must include the name and address of the applicant and particulars of the required information. A court fee stamp of INR 10 is also required.

The format for the application can be obtained here: Sample Application Form a format of the application for obtaining information under the RTI Act 2005. The Institute complies with this RTI Act through its RTI cell.

Public Information Officer First Appellate Authority
Name Dr. Shubhangi Baviskar Dr. Dhaval Thorat
Designation Deputy Commissioner Immunization Director
Address 332, S.V.P. Road, Khetwadi,
Mumbai - 400 004, Maharashtra		 332, S.V.P. Road, Khetwadi,
Mumbai - 400 004, Maharashtra
Contact No 022-23881724 022-23862736
Email director[dot]fwtrc[at]nic[dot]in director[dot]fwtrc[at]nic[dot]in

Liaison Officer

Dr. Vijay Bhagat
Joint Director

National Institute of Public Health Training and Research,
Parekh Building, 332, S.V.P. Road, Khetwadi,
Mumbai - 400 004,
Maharashtra, India

Vigilance Officer

Dr. Suparna Khera
Additional Director

National Institute of Public Health Training and Research,
Parekh Building, 332, S.V.P. Road, Khetwadi,
Mumbai - 400 004,
Maharashtra, India

E-Integrity pledge

Anti-Ragging Committee

Objective of the Anti-Ragging Committee:

In accordance with the supreme court on ragging (2007), the judgement of supreme court on ragging (2009) and the UGC regulations to curb the menace of ragging (2009) Family Welfare Training & Research Centre, Mumbai has formed an anti-ragging committee to completely wipe out the menace from the campus.

What Constitutes Ragging:

Definition of Ragging as per UGC Regulations, 2009:

"Ragging constitutes one or more of any of the following acts:

  • a. Any conduct by any student or students whether by words spoken or written or by an act which has the effect of teasing, treating or handling with rudeness a fresher or any other student;
  • b. Indulging in rowdy or indiscipline activities by any student or students which causes or is likely to cause annoyance, hardship, physical or psychological harm or to raise fear or apprehension thereof in any fresher or any other student;
  • c. Asking any student to do any act which such student will not in the ordinary course do and which has the effect of causing or generating a sense of shame, or torment or embarrassment so as to adversely affect the physique or psyche of such fresher or any other student;
  • d. Any act by a senior student that prevents, disrupts or disturbs the regular academic activity of any other student or fresher;
  • e. Exploiting the services of a fresher or any other student for completing the academic tasks assigned to an individual or a group of students.
  • f. Any act of financial extortion or forceful expenditure burden put on a fresher or any other student by students;
  • g. Any act of physical abuse including all variants of it: sexual abuse, homosexual assaults, stripping, forcing obscene and lewd acts, gestures, causing bodily harm or any other danger to health or person;
  • h. Any act or abuse by spoken words, emails, post, public insults which would also include deriving perverted pleasure, vicarious or sadistic thrill from actively or passively participating in the discomfort to fresher or any other student;
  • i. Any act that affects the mental health and self-confidence of a fresher or any other student with or without an intent to derive a sadistic pleasure or showing off power, authority or superiority by a student over any fresher or any other student. "

Members of the Committee

Anti-Ragging Mobile No. E-Mail ID
Dr. Amol Rajaram Ade(Chairman) 8652202508 amolade02[@]gmail[dot]com
Mrs. Asha Khandagale 9869192937 asha_khandagale[at]yahoo[dot]co[dot]in
Mrs. Rosy Joseph 9167000386 rosyjoseph_mumbai[at]yahoo[dot]co[dot]in
Mrs. Manisha Kerkar 9969279267 manishakerkar06[@]gmail[dot]com

Sexual Harassment Committee

Sr.No Name Designation
1 Dr. Suparna Khera Additional Director, NIPHTR, Mumbai Chairman
2 Dr. Dhaval Thorat Port Health Officer, PHO, Mumbai External Member
3 Dr. Nima Wangdi Add. Director, AIIPMR, Mumbai External Member
4 Dr. Karuna Malviya Director CATTL, MNLU, Mumbai External Member
5 Dr. Amol Ade Chief Medical Officer (CMO), NIPHTR, Mumbai Member
6 Dr. Asha Khandagale Sr. Public Health Nurse officer, NIPHTR, Mumbai Member
7 Dr. Nakusha Saindane Social worker Instructor, NIPHTR, Mumbai Member
8 Dr. Shivali Tyagi Jr. Translation Officer, NIPHTR, Mumbai Member

Grievance Officer

Dr. Suparna Khera
Additional Director

To coordinate/settle the grievances received from Public/Staff of the Institute

Name & Contact details of Grievance authority

National Institute of Public Health Training and Research,
332, S.V.P. Road, Khetwadi,
Mumbai - 400 004,
Maharashtra, India